MyGov Information

This page provides the link to the MyGov Public Portal and information about getting started. All permits and plans are submitted through MyGov.

MyGov is an online City Hall that revolutionizes the way people interact with the City and its services. Use MyGov for:

• Applying for Building Permits and Planning Cases
• Explore what is happening throughout town using the Address Lookup
• Submitting Maintenance Requests and Work Orders
• Special Event Reservations
• Reporting Code Violations
• Requesting Open Records Requests
• and so much more!

Request Manager:

• Use Request Manager to submit maintenance requests, work orders, open records requests, or to schedule development meetings.
• No login is needed, just select your request item and fill out the fields.

Permits and Inspections:

• Apply for all types of permits, planning cases, and request inspections.
• To use, create an account by using the Become a Collaborator links.

Credential Manager:

• Tradespeople and contractors will need to apply for a credential in order to pull a building permit.
• The credential allows the City to verify insurance and any required licensing.

There are a variety of resources to help people get started:

1. View the City of Bastrop MyGov QUICK START GUIDE
2. See the Knowledge Manager: Various topics are being uploaded to assist.
3. Once a collaborator account has been created, use MyGov University for general navigation and training videos. Access MyGov University though the icon that looks like three blocks at the top right of the account screen.
4. Contact us!

• Planning & Development Staff are available for permits, inspections, and credential assistance.
• Water/Wastewater, Public Works, and Bastrop Power & Light Staff are available for work order and maintenance request assistance.
• City Hall Staff is available to assist in getting people to the correct place and with open records assistance.