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For more information on this project, CLICK HERE.
Please have all solid waste residential pickup carts to the curb no later than 7 AM on your scheduled pick-up day to guarantee service.
City of Bastrop
Utility Customer Service Department
Our Drive-thru hours are temporarily reduced 9am - 3pm.
We also encourage our customers to make payments using the following options:
By Phone: (512) 332-8868 or (512) 332-8830
New Account Activation:
Please follow THIS LINK for information needed to activate new accounts.
Sign up for an Online Utility Account!
PAPERLESS BILLING: You can receive your monthly bill as an e-Bill!!
No more waiting on the mail!
View your account information and monthly statements online at www.My78602.com.
Have access to your account balance and make payments 24/7 from the comfort of home
or anywhere you have access to the Internet!
Lobby Hours: 8 AM - 4 PM
Drive Thru Hours: 7 AM - 4:30 PM
1311 Chestnut Street
City of Bastrop Utilities
PO Drawer S
Bastrop, TX 78602
Main Phone: (512) 332-8830
Fax: (512) 332-8869
After Hours: (512) 332-8830
Payment & Account Balance by Phone - Have your account number available!
AVAILABLE 24 HOURS / 7 DAYS-A-WEEK
After hours with a question? Submit a service request by logging in to your Online Utility Account. (Go to the Utility Billing tab and click 'Service Request' in the right column.
Please contact a Customer Service Representative at (512) 332-8830.
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“The mission of the City of Bastrop is to provide efficient and proactive services that enhance our quality of life and achieve our vision.”
Copyright © City of Bastrop 2017. All rights reserved.