During this unprecedented time, we are still here to provide
the highest level of service that our citizens have come to expect and deserve.
from 8 AM to 4:30 PM, by phone Monday through Friday.
Our Drive-thru hours are 8am - 4pm.
We also encourage our customers to make payments using the following options:
By Phone: (512) 332-8868 or (512) 332-8830
The Drop Box located in our drive-thru at City Hall (1311 Chestnut Street)
is a fast and convenient option for making payments after hours.
The After Hours Drop Box is for Check & Money Order payments only.
New Account Activation:
Please follow THIS LINK for information needed to activate new accounts.
For 24 Hour Emergency Utilities Issues (Water/Electric/Sewer), please call (512) 332-8830.
A
City Employee will be dispatched to the location for service.
Please
provide the operator with as much information about the problem as
possible, and a call back telephone number.