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Lobby & Drive-Thru Location:

600 Spring Street

Bastrop, Texas 78602

 

Lobby & Drive-Thru Hours:

Monday - Friday

8am - 4pm

 

Phone:

(512) 332-8830

 

Email:

utilities@cityofbastrop.org

 

Mailing Address: 

City of Bastrop Utilities

1311 Chestnut Street

Bastrop, Texas 78602

 

Emergencies/After Hours:

(512) 332-8830

Disconnecting Utility Services

 

To stop billing, you must request disconnection through Billing & Customer Service.

 

  • Account holders remain responsible for charges until service is disconnected or transferred.
  • Landlords cannot request disconnection on your behalf.
  • Unpaid balances over 60 days may go to collections.

 

To request disconnection:
Email utilities@cityofbastrop.org with:

 

  • Name & Service Address
  • Phone & ID/DL Number
  • Forwarding Address
  • Disconnection Date

 

Or visit 600 Spring Street during business hours.

The Mission of the City of Bastrop is to continuously strive to provide innovative and proactive services that enhance our authentic way of life to achieve our vision.