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Click HERE to submit a complaint.
On the flip side, if you have a compliment that you would like to provide feedback on, this can also be done online (above), via mail, in person or via email (email@example.com).
When a citizen lodges a complaint against a member of the City of Bastrop Police Department, the complaint goes to the Internal Affairs Division located at 104 Grady Tuck Ln. Bastrop, Texas. The Internal Affairs office is open from 8:00 a.m. to 5:00 p.m. each weekday. If the Internal Affairs Division is not open, you may lodge your complaint online (see above) in person, by mail, email (firstname.lastname@example.org) or by calling 512-332-8600. Your complaint will be forwarded to the Internal Affairs Division. A printable PDF is contained in the link directly below.
TEXAS STATE LAW requires that all complaints against police officers must be in writing and signed by the person making the complaint.
Just as citizens who are arrested must be notified of the charges against them, the police officer must be given a copy of the complaint before any disciplinary action may be taken. Complaints must be made by the person aggrieved. Other persons may give statements as witnesses.
The Internal Affairs Division will conduct a thorough investigation of your complaint and you will be advised of the results.
Traffic citations issued or differences of opinions between police officers over the issuance of a traffic citations for the guilt or innocence of persons arrested will not be investigated unless there is specific allegations of misconduct against officers.
Sometimes people make false complaints against police officers. Citizens should be aware that this is a violation of the Texas Penal Code. Section 37.02 (PERJURY) provides punishment for those individuals adjudged guilty of committing an offense, if with intent to deceive and had knowledge of the statements meaning; he makes a false statement under oath or swears to the truth of a false statement previously made and the statement is required or authorized by law to be made under oath.
When the investigation of a complaint reveals that the charges are true and should be sustained against a police employee, the Chief of Police notifies the employee and may take one of the following actions, depending on the nature of the violation.
Police employees must be afforded certain rights the same as with all citizens, and complaints must be supported by sufficient evidence.
Yes. Just as citizens charged with a criminal offense have the right to appeal the court's decision, police officers also have the right to appeal administrative actions taken against them. The City of Bastrop has established procedures for officers to follow in their appeals process, just as the City of Bastrop Police Department has established procedures for insuring that complaints by citizens against officers are thoroughly and honestly investigated.
If you are not satisfied with the results of the investigation by the Internal Affairs Division you may appeal to the following:
“The Mission of the City of Bastrop is to continuously strive to provide innovative and proactive services that enhance our authentic way of life to achieve our vision.”
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